STATEMENT OF ADA COMPLIANCE

ACCESSIBLE GUEST ROOMS

At Ocean View Terrace Inn & Suites we strive to provide all of our guests with quality service. It is our goal to ensure everyone can access all areas of our website and hotel premises. We have an accessible guest room with a wheelchair-accessible ramp and 36″ wide door entrance located on the ground floor. The bathroom consists of a 32” wide door opening to allow wheelchair access, lower bathroom sink, roll in shower with grab bars, and shower seat. Wheelchair ramp, raised toilet seat and safety frame with adjustable height, and strobe/siren alarm available upon request. Lastly, licensed service animals trained to provide a task compliant with ADA Regulations are allowed in all guest rooms.

 

ACCESSIBLE ROOM RESERVATIONS

Our King Accessible Suite can be booked online through our website or by contacting the front desk at (631) 728-4036. Guests with disabilities, special needs or allergies, known to Ocean View Terrace Inn prior to check-in, will be given preference of room types and room locations. We do our best but cannot guarantee particular accommodations to those who have not made the Inn aware of any disabilities, special needs or allergies prior to their arrival. Please contact and inform us at oceanviewterrace@aol.com if you have any disabilities, special needs or allergies prior to reserving a room or checking in so we may do our best to accommodate you. It is the guests’ responsibility to contact us with any disabilities, special needs or allergies.

 

** PLEASE NOTE:

TO ENHANCE THE ENJOYMENT AND EXPERIENCE FOR GUESTS WANTING TO BOOK OUR KING ACCESSIBLE SUITE, THIS SUITE IS CLOSED AND UNDERGOING UPGRADES AND IMPROVEMENTS. IF YOU REQUIRE A SPECIAL ACCOMMODATION TYPE, PLEASE CONTACT US AT OCEANVIEWTERRACE@AOL.COM TO SEE HOW WE MAY SERVE YOU.

WEBSITE COMPLIANCE

It is our intent to make your experience with Ocean View Terrace Inn & Suites as perfect as possible both during your stay and while navigating our website. We aspire to provide online content that provides an excellent user experience for visitors of all abilities. We actively work to maintain, assess and improve the usability and accessibility of our website by employing experts to regularly test our digital accessibility.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. Should you have any problems accessing or navigating our website, please contact our front desk at (631) 728-4036 or send us an email at oceanviewterrace@aol.com. To best serve you, please be prepared to provide us with a description of the issue you encountered as well as your contact information. We are listening and welcome hearing about any problems, general feedback and/or suggestions for improvement.

DIGITAL PARTNERS

Ocean View Terrace Inn & Suites has partnered with Cloudbeds, using their booking engine for booking reservations with us online. Cloudbeds is considered a digital hospitality leader and is committed to providing a digitally accessible website and booking engine to the widest possible audience, regardless of technology or ability. They aim to comply with WCAG 2.1 accessibility standards up to level AA. Their booking engine has been tested to ensure that it meets or exceeds Level AA checkpoints of the WCAG 2.1 Standard.

Steps Cloudbeds has taken to make the booking engine more accessible:

  • General navigation – when adding guests or opening a pop-up (availability calendar/larger photos and more) making tooltips more readable).
  • Improved color schemes that had too low contrast (making them hard to see).
  • Fully tested and scanned with a screen reader, which is a device people can use to navigate through the website and be read/described what content is there.

THIRD-PARTY SERVICES

Ocean View Terrace Inn & Suites may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.

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